Help + Support

Tap Restore Purchase in the bottom left corner of the paywall screen. This reconnects your existing subscription or lifetime purchase to your account.

One purchase covers all your Apple devices — iPhone, iPad, Mac, Apple TV, and Apple Watch.

• Your iPhone, iPad, or Mac must be on the same network as your Sonos system
• Your Sonos system must be set up and working
• Your Sonos system must be discoverable on your network

To listen to music from providers not yet supported (like SiriusXM), make them a favorite in the Sonos app, then look for your stations in Clic search under Sonos Favorites.

Sonos can stream music from a shared folder on your computer or a NAS drive on your home network. Once it's added, that library shows up in Clic as Sonos Library.

1. Share your music folder on your local network — Sonos has separate guides for Mac, Windows, and NAS drives
2. Open the Sonos app, go to Music Library settings, and add a networked device using the network path, username, and password for that share
3. Sonos indexes the library, then it's available to play from any Sonos app — including Clic

For the full step-by-step setup, see Sonos's guide: Add your music library to Sonos.

Yes — but Family Sharing sometimes won't work during a trial period. Once you're on a paid plan it works normally.

For help setting up Family Sharing, see Apple's official guide: Set up Family Sharing.

If Clic doesn't open Clic Mini automatically, you can use this workaround:

1. Right-click the Clic app in Finder
2. Select "Show Package Contents"
3. Navigate to Contents → PlugIns
4. Open Clic Mini

This should resolve the issue while I work to fix it.

If your Apple Music library shows a blank image, Clic is missing the Media & Apple Music permission. iOS and macOS sometimes reset this permission after an update or reinstall, even if you granted it before.

To re-enable it:

1. Open Settings (or System Settings on Mac) → Privacy & Security → Media & Apple Music
2. Turn Clic on. If it's already on, turn it off and back on to reset it
3. Fully quit Clic (swipe it away in the app switcher on iPhone or iPad, or press Cmd+Q on Mac) and reopen it

If Clic isn't listed under Media & Apple Music, open the Apple Music view in Clic once so the system prompts for access, then allow it. Your library should appear after relaunching.

With Tailscale, a free private network, Clic can reach your speakers from anywhere, cellular data included. A device that stays at home shares your home network with your iPhone, and Clic talks to your speakers through it just as it does at home. Nothing goes through a Clic server.

You'll need:

• Tailscale on your iPhone, and on a device that stays at home: an Apple TV, a Mac, or a Synology, Raspberry Pi or other Linux device. Sign in to the same Tailscale account on both
• Clic opened at home at least once, so it knows where your speakers are

Set it up

1. In Clic, go to Settings → Connectivity and turn on Away From Home. Under Set Up Tailscale, Clic shows the exact network to share, like 192.168.4.0/22. Use the one Clic shows: many routers hand out more than a /24, and a smaller route misses some speakers
2. Share that network from the device at home:
   • Apple TV: open Tailscale → Subnet Router → Advertise New Route, and enter the network
   • Mac: in Terminal, run /Applications/Tailscale.app/Contents/MacOS/Tailscale set --advertise-routes=192.168.4.0/22 with your network, and keep the Mac from sleeping
   • Synology, Raspberry Pi or Linux: over SSH, run sudo tailscale set --advertise-routes=192.168.4.0/22 with your network
3. Approve the route in the Tailscale admin console: find the device, choose Edit route settings, and turn on the route
4. On your iPhone, open Tailscale and turn on Use Tailscale Subnets

Clic checks the setup as you go, even from home, and the status row turns green with Connected to Your Speakers once everything works. While you're away, the speaker list shows Away · Tailscale, and Clic checks on your speakers a little less often to save data.

If it doesn't connect

• Tailscale Not Connected: open Tailscale on your iPhone and connect it
• Home Network Not Shared: the route isn't reaching your iPhone yet. Check that the device at home is advertising it, that it's approved in the admin console, and that Use Tailscale Subnets is on
• Some Speakers Not Shared: some speakers are on part of your network the route doesn't cover. Share the wider network Clic shows instead
• No Answer From Home: the route is shared but nothing answered. Make sure the device sharing it is on, awake and at home

Away From Home works in the Clic app. Widgets, Shortcuts and Clic Mini don't use it yet.

To stop sharing your network from a Mac, run /Applications/Tailscale.app/Contents/MacOS/Tailscale set --advertise-routes= with nothing after the equals sign, or turn the route off in the admin console.