Help + Support
Quick answers and how to reach us.
Requirements
- Sonos systemWorks with both S1 and S2 — including multi-household setups.
- Apple devicesiPhone, iPad, Mac, Apple TV, and Apple Watch.
- Operating systemiOS 17+, iPadOS 17+, macOS 14+, tvOS 17+, watchOS 10+.
- NetworkSame Wi-Fi as your Sonos speakers.
FAQ
How do I restore a purchase?
Tap Restore Purchase in the bottom left corner of the paywall screen. This reconnects your existing subscription or lifetime purchase to your account.
One purchase covers all your Apple devices — iPhone, iPad, Mac, Apple TV, and Apple Watch.
What are the connection requirements?
- Your iPhone, iPad, or Mac must be on the same network as your Sonos system
- Your Sonos system must be set up and working
- Your Sonos system must be discoverable on your network
Which music services are supported?
What if my service isn't listed?
To listen to music from providers not yet supported (like Pandora or SiriusXM), make them a favorite in the Sonos app, then look for your stations in Clic search under Sonos Favorites.
Which services are in progress?
Amazon Music — API access pending approval
Pandora — API access pending approval
Does Family Sharing work?
Yes — but Family Sharing sometimes won't work during a trial period. Once you're on a paid plan it works normally.
For help setting up Family Sharing, see Apple's official guide: Set up Family Sharing.
Clic Mini won't open on Mac — what do I do?
If Clic doesn't open Clic Mini automatically, you can use this workaround:
- Right-click the Clic app in Finder
- Select "Show Package Contents"
- Navigate to Contents → PlugIns
- Open Clic Mini
This should resolve the issue while I work to fix it.
Need more help? Email hi@clic.dance — I read every message and reply personally.