Help + Support

Tap Restore Purchase in the bottom left corner of the paywall screen. This reconnects your existing subscription or lifetime purchase to your account.

One purchase covers all your Apple devices — iPhone, iPad, Mac, Apple TV, and Apple Watch.

• Your iPhone, iPad, or Mac must be on the same network as your Sonos system
• Your Sonos system must be set up and working
• Your Sonos system must be discoverable on your network

To listen to music from providers not yet supported (like Pandora or SiriusXM), make them a favorite in the Sonos app, then look for your stations in Clic search under Sonos Favorites.

Yes — but Family Sharing sometimes won't work during a trial period. Once you're on a paid plan it works normally.

For help setting up Family Sharing, see Apple's official guide: Set up Family Sharing.

If Clic doesn't open Clic Mini automatically, you can use this workaround:

1. Right-click the Clic app in Finder
2. Select "Show Package Contents"
3. Navigate to Contents → PlugIns
4. Open Clic Mini

This should resolve the issue while I work to fix it.

If your Apple Music library shows a blank image, Clic is missing the Media & Apple Music permission. iOS and macOS sometimes reset this permission after an update or reinstall, even if you granted it before.

To re-enable it:

1. Open Settings (or System Settings on Mac) → Privacy & Security → Media & Apple Music
2. Turn Clic on. If it's already on, turn it off and back on to reset it
3. Fully quit Clic (swipe it away in the app switcher on iPhone or iPad, or press Cmd+Q on Mac) and reopen it

If Clic isn't listed under Media & Apple Music, open the Apple Music view in Clic once so the system prompts for access, then allow it. Your library should appear after relaunching.